How to Cancel an Exam Appointment

How to Cancel an Exam Appointment

In the event you decide for any reason to withdraw from participation in the examination, you must FIRST cancel your appointment with Pearson VUE and then notify CBNC in writing with signature no later than November 17, 2017 to be eligible for a refund of $795 (certification) or $525 (recertification). If you received a $50 multi-modality discount, the refund will be $745 and $475 respectively. All other fees are not refundable.

To cancel your examination appointment, you must contact Pearson VUE by visiting the PearsonVUE/APCA website or by calling Pearson VUE at 1-877-258-9220.  You must cancel the scheduled appointment no later than 96 business hours prior to the scheduled examiantion appointment time. You will receive a cancellation email from Pearson VUE. Please be aware that it may take up to 24 hours for your cancellation to be visible to CBNC Staff. 

After you have cancelled with Pearson VUE, email your SIGNED cancellation notification to CBNC@apca.org.  The notification must include your name, a copy of your Pearson VUE cancellation email and your signature.  If email is not available, you may fax the SIGNED cancellation notification to 301-424-0875.

Candidates who cancel their appointments with Pearson VUE but do not request a refund in writing from CBNC by November 17, 2017 will forfeit all refunds.